Customer Care

Welcome to Zoobaloo, your go-to online art store for all things animal-related! At Zoobaloo, we are committed to providing exceptional customer care to ensure your shopping experience is as delightful as our products. Whether you have questions about our animal stickers, books, or simply want to share your love for animals, our dedicated customer care team is here to assist you every step of the way.

Privacy & Safety

At Zoobaloo, we understand the importance of privacy and safety when it comes to your personal information. Our comprehensive privacy and safety policy outlines how we handle, store, and protect your data with the utmost care. From secure payment processing to safeguarding your information, we prioritize your privacy at all times. Rest assured that your trust in us is valued, and we are committed to fostering a secure and transparent online environment for all our customers.

Wholesale Inquiries

Are you a retailer interested in featuring our captivating animal-themed products in your store? Zoobaloo welcomes wholesale inquiries and partnerships with like-minded businesses. Whether you're a boutique, bookstore, or gift shop, we offer a range of stunning products that resonate with animal lovers of all ages. Reach out to us today to learn more about our wholesale opportunities and how we can collaborate to bring the magic of animals to your customers.

Shipping Information

At Zoobaloo, we are committed to ensuring your orders are delivered promptly and securely. Our shipping methods are designed to provide you with the best service at reasonable costs. We use eco-friendly packaging to minimize our environmental impact. Your satisfaction is our priority, and we aim to build trust by delivering a seamless shipping experience.
 
For any inquiries regarding our shipping methods or costs, please feel free to contact us.

Return & Exchange Information

At Zoobaloo, I want you to love your wildlife-inspired art as much as I do! If something isn’t quite right, here’s what you need to know: 

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Returns & Exchanges 

🔹 Accepted within 14 days of delivery. 
🔹 Items must be unused, in original condition, and in original packaging. 
🔹 Custom or personalized items are non-returnable (but let me know if there's an issue!). 
🔹 Buyer is responsible for return shipping costs. 

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Damaged or Incorrect Orders 

If your item arrives damaged or you receive the wrong product, please email [your email] with a photo, and I’ll make it right! 💛 

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Refunds 

🔹 Refunds are issued once the item is returned & inspected. 
🔹 Original shipping costs are non-refundable. 
🔹 If eligible, refunds will be processed back to your original payment method. 

 Questions? Feel free to reach out—I’m happy to help! 😊